POST crm/case

Create a case in Salesforce

Request Information
Parameters
Name Description
title
[Optional, string]
 Title of the customer.
firstName
[Mandatory, string]
 First name of the customer.
surname
[Mandatory, string]
 Surname of the customer.
email
[Mandatory, string]
 Email address.
mobile
[Optional, string]
 Mobile phone number.
homePhone
[Optional, string]
 Home phone number.
addressPostcode
[Optional, string]
 Address postcode.
privacyConsent
[Optional, boolean]
 Privacy consent flag.
subscribeToHonda
[Optional, boolean]
 Subscribe to Honda marketing flag.
ownHonda
[Optional, boolean]
 Flag indicating if the customer already owns a Honda.
siteName
[Optional, string]
 Site name or Business type (e.g. Motorcycle, PowerEquipment).
comments
[Optional, string]
 Description or comments for the case.
origin
[Optional, string]
 Origin of the case or Frame Number.
frameNo
[Optional, string]
 Frame number.
vin-frame
[Optional, string]
 VIN/Frame number (alternative to frameNo).
Request body formats
application/json application/x-www-form-urlencoded
Example:
{
  "title": "Mr",
  "firstName": "John",
  "surname": "Doe",
  "email": "john.doe@example.com",
  "mobile": "0412345678",
  "homePhone": "",
  "addressPostcode": "3000",
  "privacyConsent": true,
  "subscribeToHonda": true,
  "ownHonda": false,
  "siteName": "Motorcycles",
  "comments": "I have a question about the new CBR1000RR-R.",
  "frameNo": ""
}
Response Information
Response body formats
application/json
Example:
{
  "SfId": "003xxxxxxxxxxxxxxx",
  "SfResponseSuccess": true
}

Or Bad Response:
"Create Case failed: The email is not valid!"
or
{
  "error": "An unexpected error has occurred",
  "details": "...",
  "stackTrace": "..."
}
Notes

You can send the data as application/json or application/x-www-form-urlencoded. Both 'frameNo' and 'vin-frame' can map to the Frame_Number__c field in Salesforce.

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